The Rapid Fiber Internet Customer Referral Program (“the Program”) was created to reward you, our loyal customers, for doing what you already do - recommending Rapid Fiber Internet to friends and family who then sign up to be our customers (“Referral”). 

The following Program Terms and Conditions contain important information about the Program, so please read them carefully. The Terms and Conditions are a binding agreement between you and Rapid Fiber Internet and will govern your participation in any and all Program offers. By participating in the Program, you agree to be bound by these Terms and Conditions; you are not authorized to participate in the Program if you do not agree to these Program Terms and Conditions in their entirety. 

Rapid Fiber Internet reserves the right to modify these Program Terms and Conditions at any time, at its sole discretion and without notice to you. Participation in the Program is considered to be your acceptance of both these Terms and Conditions and any modification which may be made to them. Rapid Fiber Internet may also, at its sole discretion, change, cancel, suspend, or modify any aspect of the Program without notice. Rapid Fiber Internet also reserves the right to disqualify any customer or prospective customer at any time from participation in the Program. 

Qualified Referrals: A qualified Referral occurs when:

 1. An existing Rapid Fiber Internet customer whose account is fully paid and in good standing, clicks the Program Referral a Friend link located in their CDG E-Care Portal, and shares a Program Referral Link with a potential new Rapid Fiber Internet customer.

 2. If the person receiving the Program Referral Link uses that link, follows the instructions shared therein, and becomes an active Rapid Fiber Internet customer, the new customer will become a qualified Referral for the existing customer making that Referral. 

Successful Referrals: A successful Referral occurs when:

 1. The new customer must sign up, have installation completed, and pay their first bill before they are considered a successful Referral. 

2. Once the successful Referral is complete, a one-month credit will be added to the account of the existing Rapid Fiber Customer who made the new customer Referral. 

Additional Terms and Conditions:

1. Both the existing customer and the potential new customer must be at least eighteen (18) years of age to participate in the Program. 

2. There is currently no limit in the Program to the number of Referrals an existing customer may make, except that a customer may not self-refer for their own new, additional accounts. A one-month credit will be added to the existing customer’s account for each successful Referral, once the new customer becomes a successful Referral.

3. This Program has no cash value. All benefits are obtained as customer account credits. 

4. Once a successful Referral becomes an active Rapid Fiber Internet customer and meets all other requirements of the Program, they may also participate in the Program. 

5. Both the existing customer and the new/potential customer must be located in an area in which Rapid Fiber Internet currently offers internet service to be eligible to participate in the Program.

 6. Participation in the Rapid Fiber Internet Customer Referral Program is currently limited to Residential customers and accounts only. Business customers and accounts are not currently eligible to participate in the Program.